Responsible Gaming

At Bassbet Casino, gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. Responsible gaming means understanding the risks, making informed choices and keeping gambling within limits that suit your circumstances.

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Gamble for entertainment

Gambling involves risk, and there is no guarantee that you will win. Games are based on chance or other uncertain outcomes, so losses can occur even when you make careful decisions. You should only gamble with money you can afford to lose and should never view gambling as a reliable source of income.

On this page

Gamble for entertainment Recognising signs of gambling harm Tools and personal limits Getting help and supporting someone else

Before you play, consider whether gambling is appropriate for your current financial and personal situation. Do not use money set aside for rent, bills, food, school fees, medical costs or other essential expenses. Gambling should not affect your ability to meet everyday commitments or provide for people who depend on you.

Simple ways to stay in control

Set a budget before you start and decide how much you can afford to lose.
Set a time limit and take regular breaks from play.
Keep gambling separate from essential household spending.
Do not chase losses by increasing your stakes or playing for longer.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Do not borrow money, use credit intended for other purposes or sell belongings to fund gambling.
Treat wins as part of the gambling experience rather than as expected income.
Keep your account details private and do not allow other people to gamble through your account.

A break from gambling can help you review your choices. If you find it difficult to stop when you planned to stop, consider using available account controls or asking for support before the situation becomes more difficult. Setting a clear plan before you play can make it easier to recognise when it is time to stop.

It is also useful to keep track of the amount of time and money you spend. Looking at deposits, withdrawals and playing history can give you a more realistic view of your gambling activity. Avoid judging your results only by individual wins or losses, as short-term outcomes do not change the risks involved in gambling.

Recognising signs of gambling harm

Gambling harm can affect anyone, regardless of age, income or experience. It may involve financial stress, relationship difficulties, problems at work or study, reduced wellbeing, or feelings of guilt and anxiety. Harm can develop gradually, which is why it is useful to check your behaviour regularly.

You may need to take a break if you

Spend more time or money gambling than you intended.
Think about gambling frequently during the day or find it difficult to focus on other activities.
Increase your stakes because previous amounts no longer feel exciting.
Keep playing to try to recover money you have lost.
Hide your gambling activity, losses or account statements from family or friends.
Feel restless, irritated or anxious when you try to cut back.
Miss work, study, appointments or social commitments because of gambling.
Borrow money or use funds intended for bills and other important expenses.
Argue with people close to you about your gambling.
Feel distressed, hopeless or unable to control your behaviour.

One sign does not necessarily mean that you have a gambling problem, but several signs should be taken seriously. Speaking with someone early can make it easier to regain control. You do not need to wait until you experience serious financial or personal harm before asking for help.

A practical self-check

Ask yourself whether gambling remains affordable after your essential expenses are paid.
Compare the time and money you planned to spend with what you actually spent.
Consider whether you have concealed gambling or losses from someone you trust.
Notice how you feel before, during and after gambling.
Decide on one immediate action, such as taking a break, setting a limit or speaking with a support service.

If your answers concern you, stop gambling and consider discussing the situation with someone you trust or an independent support service. Trying to win back losses, gambling more often or keeping the issue secret can increase the risk of further harm.

Tools and personal limits

Personal limits can help you make decisions before emotions or the excitement of play influence your behaviour. Depending on the services available to your account, you may be able to use tools such as deposit limits, spending limits, loss limits, session reminders, time limits or temporary breaks. Review the options available through your account and choose limits that reflect your real budget, not an amount you hope to win.

A limit works best when it is set before gambling begins. Avoid changing a limit during a session simply to continue playing. If a limit has been reached, treat it as a signal to stop and return another time, if you still wish to do so. Some changes may not apply immediately or may be subject to an applicable waiting period. Check the information provided when you set or change a control.

Taking a break

If you want to stop gambling for a period, use any temporary break or account restriction option available to you. A break can provide time to consider your habits without the pressure of active play. During a break, avoid opening another account or using another person's account to continue gambling. Doing so can make it harder to manage your behaviour and may breach account rules.

Self-exclusion

Self-exclusion is a stronger step for people who want to prevent themselves from gambling for a chosen period or longer. If you decide that self-exclusion is appropriate, follow the process available through the relevant account or support channel. You should also consider self-exclusion arrangements and recognised gambling support services available in your Australian state or territory.

Once self-exclusion has been requested, do not try to bypass it by creating another account or providing access to another person. If you have questions about account restrictions, use the support options displayed on the Bassbet Casino website. Account controls are intended to support your decisions, but they work best when combined with honest self-monitoring and, where needed, independent advice.

Protecting your account

Use your own account and do not share your login credentials.
Keep passwords secure and update them if you believe someone else may know them.
Do not allow another person to deposit, withdraw or gamble on your behalf.
Contact support through the available website channels if you notice activity you do not recognise.
Keep a record of deposits and withdrawals so you can monitor your overall spending.
Make sure your account information is accurate and up to date where required.
Do not allow children or other unauthorised people to access your account or gambling services.

If you are under the legal gambling age, you must not use gambling services. Parents and carers can help by keeping devices, passwords and payment methods secure and by discussing the risks of online gambling with younger people.

Getting help and supporting someone else

If gambling is affecting your finances, relationships, work, study or wellbeing, consider speaking with an independent gambling support service in Australia. These services can provide confidential information, practical guidance and counselling. You may also wish to speak with your general practitioner, a qualified counsellor or a mental health professional.

Independent support can help you understand what is happening and choose steps that suit your circumstances. Support may include budgeting assistance, strategies to manage urges, help with communication, financial counselling or referrals to other services. You do not have to manage the situation on your own, and seeking help is a responsible decision.

You can ask for help even if you are uncertain whether your gambling is harmful. A support service can help you assess your behaviour without judgement and identify practical next steps. You may also choose to speak with a trusted family member or friend, particularly if gambling has become difficult to discuss or manage privately.

If you are worried about another person

You may notice changes in a family member, friend or colleague before they acknowledge a problem. Signs can include unexplained financial difficulty, secrecy, missed commitments, mood changes or frequent requests for money. Try to raise the subject calmly and privately. Focus on what you have observed and how it affects you, rather than making accusations.

Choose a time when the person is calm and not gambling.
Explain that you are concerned and that help is available.
Encourage them to speak with an independent support service.
Avoid lending money to cover gambling losses or debts without professional advice.
Set clear boundaries around shared finances and household responsibilities.
Look after your own wellbeing and seek support for yourself if needed.

Urgent assistance

If gambling has contributed to immediate danger, threats, violence, severe distress or thoughts of self-harm, seek urgent help from emergency services or an appropriate crisis service in your area. Gambling concerns can be serious, but support is available and early action can help protect your safety, finances and relationships.

Bassbet Casino supports informed and responsible choices. If you are unsure whether gambling is suitable for you, stop playing and seek independent advice. Our website may provide account controls and support information, but these tools do not replace professional assistance. Please review the options available to you and take the step that best protects your wellbeing.